关 于 运 输
我们的家具一般都是通过物流发货，买家可以物流公司，如果不物流，我们会根据买家的收货地址选择一家比较方便的物流公司，浙江、湖南，湖北一带一般发货后3-5天内可到，根据路程的远近运输时间也不一样。我们列出的物流费用仅供参考，实际费用以物流公司的现行的收费标准、货物体积、重量及路途远近计算。
1、运费支付方式。一律采用到付的方式，运费由买家自己承担，物流与快递不一样，物流到付和提前付是一样的，因此没必要提前付，到付更安全快捷，这样如果出现问题就不会处于被动地位。
2、物流选择。我们与多家物流公司有长期合作关系，有专人与物流公司联系，会根据实际情况为您择优选物流公司。若您需要物流公司，请在订购时与我们确认，只要发货点有相关物流，即可以满足您的要求。
3、运输费用。店里我们列出的物流费用仅供参考。另外我们会在您付款前给您估算运费。物流公司报价因目的地远近情况或节假日输送等原因存在浮动，另外家具的体积按物流打好木架后的体积算，是多少就多少，因此估算值与实际费用可能存在差距，我们不参与运费的事，实际产生多少买家就承担多少，不过物流不会乱收费，我们的家具一直是通过物流公司运输的，已经建立起了长期的合作关系，不会乱来！如果不能接受差价的买家请慎重购买！
4、收货地点。一般货物是送到当地的物流点，买家自己提货；若要求送货上门，可以事先告知我们，我们交代物流，也可以货到后和物流公司协商，要求送货上门，物流会收取相应的送货上门费用，一般送货上门是指送到楼下，若要送到家里请和物流协商好！
5、物流签收。收到货后，视外包装良好即可以签收产品；若包装有损，可重点检查包装损坏的部位，若货品没有损坏也可签收；如检货有损坏，请马上联系我们，我们共同处理；若包装没损坏，提回家后产品还是有问题，若是有少量掉漆等均属正常现象，您与我们直接联系确认后，我们将给您补发油漆，一般都可解决掉，若是家具某些部分损坏严重的话，我们会给您补件。
售 后 服 务
家具这种大件商品在物流上，有小损掉漆是难免的，占6%的机率有这种情况，但是请不要大惊，收货签收时保持与我们联系和确认即可。收货后具体部位告知我们，部位受损可以通过补油漆自行修正处理的。实体店收到厂家的货也是同样，这是难以100%保证完美的，只是他在幕后维修你不知道而己，所以，要正确对待，勿以小问题大批货来回退换，若要求完全完美者请到当地实体店订购。
注意：家具的外包装到货后请保留三至五天，因为万一要退货的话要用这个木架再重新打回去的，如果丢弃了而又要退货的话，则退回产生的木架费用买家自己负责，应该等确定不需要了，再丢弃。
祝大家购物愉快！合作愉快！
Product description
[Material] high quality oak
[Wooden fixed] carton inside and wooden box outside, to ensure the safety of transportation
[Product paint] exporting green paint Po benzene
[Environmental standards] meet the standards of Europe and the United States , through the EU environmental certification!
Product ordering
1, The furniture is valuable commodity, also is the large product, please make sure of the size when you order. In addition to, don’t forget the color and details of the furniture.
2, if you move to new house, please proposed order at least 15-20 days, if your area is far in Guangdong and even abroad, while the ordered product without in warehouse, you need order 30 days or more in advance, Please note! Although most our furniture in stock, but the full set of furniture really have no a lot. As by color, hand-painted flower restrictions, so book in advance!
About Transportation
Our furniture are usually shipped through the logistics, buyers can specify a logistics company, if you do not specify the logistics, we will select logistics company which near buyer’s place, different journey length have different transport time. Our logistics costs listed for reference only, the actual cost to the logistics company s is decided by cargo volume, weight and the road distance.
1,Terms of freight payment. terms of freight by the buyer’s choice,
2, logistics choice. We have the long-term relationship with many logistic companies, as long as the delivery time are related to logistics, that we will meet your requirements as our best as we can.
3, transport costs. Shop our logistics costs listed for reference only. In addition, we will give you your estimated shipping costs before payment.
4, place of delivery. General cargo is delivered to the local logistics point; if you requested home delivery, can tell us in advance, we should make sure of everything during our communication.
5, logistics sign. You can receive the goods as the product packaging is well; if packaging damage, may check the damaged parts, if not damaged goods, you can receive; if seized goods are damaged, please contact us immediately and we co-processing; If the packaging not damaged, bring home the products have problem, ex. a small amount of Paint Falling off, etc. are normal, you contact us directly confirmed, we will give you a replacement paint, usually can be resolved, if the furniture of some part are badly damaged, we will give you additional documents.
After sales service
Furniture goods during the transportation, there is little loss of Paint Falling off is inevitable , receiving receipt to keep with us and confirm everything. Tell us the exact location after receipt, damaged parts can make up their own paint correction treatment. But we will try our best to make everything better.
Note: after the arrival of furniture, please keep the packaging three to five days, as if you want to return, then must use the wooden packing again, but have to return if thrown away, then you should pay the cost of the wooden frame.
best wishes for you~
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